our story

Excellence in service. Empowering healthcare.

Over Two Decades of International Expertise in Pharmaceuticals and Healthcare sector.
Medical Group traces its origins back to the year 2000, when it began as MCG (Medical Consulting Group), a consulting initiative led by doctors and healthcare professionals supporting international humanitarian health programs in Kosovo and the region. These challenging times, after the war, shaped our identity and mission. In 2004, MCG transformed into Medical Group LLC, establishing itself as a trusted partner in the pharmaceutical and healthcare market. Thinking about the future, today, Medical Group is recognized as one of the leading pillars of healthcare advancement in Kosovo and Southeast Europe.

Core Values

Pharmacovigilence

A compact team, composed of qualified personnel in various disciplines, is trained to successfully assist in matters of pharmaceutical compliance, in order to continuously improve the quality and safety of products

Social Responsibility

Known for direct support to patients and health institutions through the donation scheme of specific products, support of marginalized groups by advocating for their rights and also financial contribution to the promotion of innovative ideas, actions for improvement, access and qualitative healthcare services.

Excellence in Service

All the employees and collaborators are professionally trained and oriented to education and continuous development, which affects the improvement of services and the whole work processes.

Positive Impact

Medical Group is focused on the positive impact of the development of pharmaceutical services in the country. The main goal is to give access to dignified treatment to all citizens.

OBJECTIVES

Innovating healthcare. Better future.

Mission and Vision

Established and driven by a vision to provide innovative, world-class healthcare solutions, Medical Group redefined the standards of medical treatment through partnering exclusively with leading pharmaceutical and medical brands from the EU, USA, and beyond. Our mission is to continuously raise the ethical and clinical standards of patient care, ensuring that every partnership contributes to healthier communities, hence, to this day we bring innovative therapies and technologies to our markets.

Human Resources

Medical Group’s success relies on its people.

The core team of professionals, alongside the founder and long-term partners, uphold values rooted in integrity, accountability, excellence, empathy, and ethical practice.

Medical Group, invests in professional and personal growth of its members, through internationally recognized training and certification programs, fostering creativity, teamwork, and continuous learning to deliver outstanding healthcare outcomes.

 

Objectives

For over twenty years, Medical Group L.L.C., has been raising the standards of healthcare services through strategic partnerships with international pharmaceutical leaders and medical experts.

As a bridge of trust, bringing the achievements and ideas of global innovators to our local market and patients.

Currently operating in CEE countries, Kosovo, Albania, and North Macedonia, Macedonia, our dedicated team has built a reputation for professionalism, reliability, and innovation.

Code of Conduct and Ethical Values

It is the Company’s policy to conduct its business in an honest and ethical manner. The Company has a zero-tolerance approach to bribery and corruption and is committed to acting professionally, fairly and with integrity in all of its business dealings and relationships wherever it operates, by implementing and enforcing an
effective system to counter bribery and corruption practices.

Services

EXCELLENCE IN SERVICE. EMPOWERING HEALTHCARE.

Medical Group has sufficient human and technical capacities to provide services that cover the needs of the pharmaceutical market in Kosovo and the region.

Market Research and Analysis

Before introducing any new product on the market, MG first analyzes the epidemiological situation and the possibility of treating patients with this product, clinical benefits and cost-effectiveness, parameters determined by the needs of the patient.

1

Sales, marketing and promotion

The marketing and promotion team of medical products,within Medical Group operates in: • Pharmaceutical market analysis, identifying the characteristics of pharmaceutical products and the specifics of supply and demand;

2

Distribution and Storage

Located on the outskirts of capital city, 10 km from the center of Prishtina, Medical Group has the most advanced warehouse for storage and distribution of medical products and equipment. The facility designed to adapt to the nature of products, with a space of 4,500m₂, has sufficient capacity for storage and export of products in neighboring markets.

3

Regulatory Affairs & Pharmacovigilance

Medical Group specializes in providing professional consulting services in the field of health, regulatory issues and pharmacovigilance. These activities are carried out in accordance with regulations, guidelines and practices according to applicable laws, for all pharmaceutical companies which aim to enter the market of Kosovo, Albania and Northern Macedonia.

4

Consulting and Advisory Services

Medical Group, with its trained expert staff, provides ongoing professional consultations, in order to serve quality services for the market where it operates. The aim is, for that partners, are provided with the needed information, in order to make the right decisions in addressing the necessities of the market in which they serve or any study in which we participate as a local partner.

5

partners

Medical Group is the exclusive representative and partner of the most well known brands in pharma industry and medical equipment.

Medical Group, throughout its journey, has created the widest network of collaborations. Through this, it has enabled dignified treatment of patients in our country and access to world medical brands. It’s a fortress built with a lot of work and commitment This will continue in the future until all objectives are achieved.New partnerships are on the way.

Let’s connect and do business together

    EN