our story

Twenty Years of International Expertise with Leading Pharmaceutical and healthcare Companies

The journey began in 2000, as a health programs consulting company, called MCG (Medical Consulting Group). Consisting of a group of doctors, health care professionals, involved at the time in supporting international efforts for humanitarian health assistance in Kosovo and the region. The challenge of those days was crucial in creating and building the company, in the form it still has today. Despite difficult circumstances and moments, in 2004 MCG was incorporated as an LLC, under the name Medical Group. Since then we have become the most important pillar in the field of pharmaceutical and medical market in Kosovo and the region

We take care of your health!

Core Values

Pharmacovigilence

A compact team, composed of qualified personnel in various disciplines, is trained to successfully assist in matters of pharmaceutical compliance, in order to continuously improve the quality and safety of products

Social Responsibility

Medical Group is known for direct support to patients and health institutions through the donation scheme of specific products, support of marginalized groups by advocating for their rights and also financial contribution to the promotion of innovative ideas, actions for improvement, access and qualitative health services.

Positive Impact

Medical Group is focused on the positive impact of the development of pharmaceutical services in the country. The main goal is to give access to dignified treatment to all citizens.

Excellence in Service

All the employees and collaborators are professionally rained and oriented to education and continuous development, which affects the improvement of services and the whole work processes.

OBJECTIVES

The right way of doing things

Mission and Vision

NEW STANDARD OF MEDICAL TREATMENT


Medical Group operates with a clear vision: To provide professional and innovative services with products of international standards from developed countries, such as the EU, USA, etc. Hence, MG aspires to remain the exclusive representative and distributor of the most prestigious pharmaceutical brands, towards excellence and improving the health of patients. By creating new opportunities to raise the ethical-human clinical standard, Medical Group has decided to challenge itself and the market in which it operates.

Human Resources

Medical Group dedicates most of its success to its professional team committed over the years, to founders and external collaborators who have always contributed and helped raise the quality of our services from their experience. These relationships are built on the basis of work ethic, professionalism, responsibility and unconditional contribution and have influenced the level of services that Medical Group already offers. With human resources, MG manages to approach each target and believes in the results of teamwork.

Objectives

Medical Group over two decades has raised the standard of health services in the community where it operates.

This is achieved, through professional partnerships with health experts, with agreements reached and contracts concluded with the most prestigious companies, as a bridge of cooperation, success and trust for the partners and patients it serves.

Medical Group, as its main objective has access to the market of Southeast Europe and the distribution of services it offers, conveying the culture created within the pharmaceutical and health sector.

 

Code of Conduct and Ethical Values

Services

In the name of health, we give you the best

Medical Group has sufficient human and technical capacities to provide services that cover the needs of the pharmaceutical market in Kosovo and the region.

Market Research and Analysis

Before introducing any new product on the market, MG first analyzes the epidemiological situation and the possibility of treating patients with this product, clinical benefits and cost-effectiveness, parameters determined by the needs of the patient.

1

Sales, marketing and promotion

The marketing and promotion team of medical products,within Medical Group operates in: • Pharmaceutical market analysis, identifying the characteristics of pharmaceutical products and the specifics of supply and demand;

2

Distribution and Storage

Located on the outskirts of capital city, 10 km from the center of Prishtina, Medical Group has the most advanced warehouse for storage and distribution of medical products and equipment. The facility designed to adapt to the nature of products, with a space of 4,500m₂, has sufficient capacity for storage and export of products in neighboring markets.

3

Regulatory Affairs & Pharmacovigilance

Medical Group specializes in providing professional consulting services in the field of health, regulatory issues and pharmacovigilance. These activities are carried out in accordance with regulations, guidelines and practices according to applicable laws, for all pharmaceutical companies which aim to enter the market of Kosovo, Albania and Northern Macedonia.

4

Consulting and Advisory Services

Medical Group, with its trained expert staff, provides ongoing professional consultations, in order to serve quality services for the market where it operates. The aim is, for that partners, are provided with the needed information, in order to make the right decisions in addressing the necessities of the market in which they serve or any study in which we participate as a local partner.

5

partners

Medical Group is the exclusive representative and partner of the most well known brands in pharma industry and medical equipment.

Medical Group, throughout its journey, has created the widest network of collaborations. Through this, it has enabled dignified treatment of patients in our country and access to world medical brands. It’s a fortress built with a lot of work and commitment This will continue in the future until all objectives are achieved.New partnerships are on the way.

Let’s connect and do business together

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